Website privacy policy (UK)
CONTENTS
____________________________________________________________
CLAUSE
1. Important information and who we are....................................................................................................... 1
2. The data we collect about you................................................................................................................... 3
3. How is your personal data collected?........................................................................................................ 4
4. How we use your personal data................................................................................................................. 5
5. Disclosures of your personal data.............................................................................................................. 8
6. International transfers................................................................................................................................. 9
7. Data security............................................................................................................................................. 10
8. Data retention........................................................................................................................................... 10
9. Your legal rights........................................................................................................................................ 10
10. Glossary................................................................................................................................................ 12
Introduction
Welcome to the Orange Property Solutions Ltds privacy policy.
Orange Property Solutions Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below. [Alternatively, you can download a pdf version of the policy here: [LINK].] Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
1. [IMPORTANT INFORMATION AND WHO WE ARE]
2. [THE DATA WE COLLECT ABOUT YOU]
3. [HOW IS YOUR PERSONAL DATA COLLECTED?]
4. [HOW WE USE YOUR PERSONAL DATA]
5. [DISCLOSURES OF YOUR PERSONAL DATA]
6. [INTERNATIONAL TRANSFERS]
7. [DATA SECURITY]
8. [DATA RETENTION]
9. [YOUR LEGAL RIGHTS]
10. [GLOSSARY]
1. Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how Orange Property Solutions Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you [sign up to our newsletter OR purchase a product or service OR take part in a competition OR [OTHER EXAMPLE]].
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
[IF ONLY ONE ENTITY:] Orange Property Solutions Ltd is the controller and responsible for your personal data (collectively referred to as ["COMPANY"], "we", "us" or "our" in this privacy policy).
[IF SEVERAL ENTITIES PART OF A GROUP:] Orange Property Solutions Ltd is made up of different legal entities, details of which can be found here: [LINK]. This privacy policy is issued on behalf of the [COMPANY] Group so when we mention Orange Property Solutions Ltd we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Orange Property Solutions Ltd Group responsible for processing your data. [We will let you know which entity will be the controller for your data when you purchase a product or service with us. Orange Property Solutions Ltd is the controller and responsible for this website.
We have appointed a [data protection officer (DPO) OR data privacy manager] who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise [your legal rights], please contact the [DPO OR data privacy manager] using the details set out below.
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our [DPO OR data privacy manager] in the following ways:
Name of legal entity: Orange Property Solutions Ltd
Email address: info@orangepropertysolutions.co.uk
[Telephone number: 07356036904
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. [This version was last updated on 30-12-24. Historic versions [are archived here: [LINK] OR can be obtained by contacting us]].]
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
● Identity Data includes [first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender].
● Contact Data includes [billing address, delivery address, email address and telephone numbers].
● Financial Data includes [bank account and payment card details].
● Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].
● Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website].
● Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].
● Usage Data includes [information about how you use our website, products and services].
● Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our products or services;
● create an account on our website;
● subscribe to our service or publications;
● request marketing to be sent to you;
● enter a competition, promotion or survey; or
● give us feedback or contact us.
● Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies[, server logs] and other similar technologies. [We may also receive Technical Data about you if you visit other websites employing our cookies.] Please see our cookie policy [LINK] for further details.
● Third parties or publicly available sources. We will receive personal data about you from various third parties [and public sources] as set out below [Technical Data from the following parties:
(a) analytics providers [such as Google based outside the UK];
(b) advertising networks [such as [NAME] based [inside OR outside] the UK]; and
(c) search information providers [such as [NAME] based [inside OR outside] the UK].
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as [NAME] based [inside OR outside] the UK].
● Identity and Contact Data from data brokers or aggregators [such as [NAME] based [inside OR outside] the UK].
● Identity and Contact Data from publicly available sources [such as Companies House and the Electoral Register based inside the UK].
● [ANY OTHER WAYS YOU COLLECT PERSONAL DATA].
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal obligation.
Click here [LINK TO GLOSSARY, LAWFUL BASIS] to find out more about the types of lawful basis that we will rely on to process your personal data.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer
(a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. [We have established [a privacy centre where you can view and make certain decisions about your personal data use: Below OR the following personal data control mechanisms]:]
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased [goods or services] from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time [by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links on any marketing message sent to you OR by contacting us at any time].
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of [a product/service purchase, warranty registration, product/service experience or other transactions].
Cookies
[You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see [LINK TO YOUR COOKIE POLICY].]
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may share your personal data with the parties set out below for the purposes set out in the table [Purposes for which we will use your personal data] above.
● Internal Third Parties as set out in the [Glossary].
● External Third Parties as set out in the [Glossary].
● [Specific third parties [listed in the table [Purposes for which we will use your personal data] above OR such as [SPECIFIC THIRD PARTIES]].]
● Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
[IF NO TRANSFERS OUT OF UK OCCUR:] [We do not transfer your personal data outside the UK).
OR
[IF TRANSFERS OUT OF UK OCCUR:] We share your personal data within the [COMPANY] Group. This will involve transferring your data outside the UK.]
[IF BINDING CORPORATE RULES ARE USED:] [We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules are called "binding corporate rules".
[Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.]
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented.
● We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. For further details, see website.
● Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. For further details, see website.
● [OTHER].
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
[Details of retention periods for different aspects of your personal data are [available in our retention policy which you can request from us by contacting us OR set out in the table [Purposes for which we will use your personal data] above].
OR
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for [tax] purposes.]
In some circumstances you can ask us to delete your data: see [your legal rights] below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
● [Request access to your personal data].
● [Request correction of your personal data].
● [Request erasure of your personal data].
● [Object to processing of your personal data].
● [Request restriction of processing your personal data].
● [Request transfer of your personal data].
● [Right to withdraw consent].
If you wish to exercise any of the rights set out above, [please contact us OR [SPECIFIC DETAILS OF WHO TO CONTACT FOR SUBJECT ACCESS RIGHTS]].
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
THIRD PARTIES
Internal Third Parties
Other companies in the [COMPANY] Group [acting as joint controllers or processors] and who are based [SPECIFIC COUNTRIES] and provide [IT and system administration services and undertake leadership reporting].
External Third Parties
● Service providers [acting as processors] based [SPECIFIC COUNTRIES] who provide [IT and system administration services].
● Professional advisers [acting as processors or joint controllers] including lawyers, bankers, auditors and insurers based in [SPECIFIC COUNTRIES] who provide [consultancy, banking, legal, insurance and accounting services].
● HM Revenue & Customs, regulators and other authorities [acting as processors or joint controllers] based [in the United Kingdom] [who require reporting of processing activities in certain circumstances].
● [DETAILS OF ANY OTHER THIRD PARTIES, FOR EXAMPLE, MARKET RESEARCHERS, FRAUD PREVENTION AGENCIES, PRICE COMPARISON SITES AND SO ON.]
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
● If you want us to establish the data's accuracy.
● Where our use of the data is unlawful but you do not want us to erase it.
● Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
● You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Privacy notice
Orange Property Solutions Ltd is the controller responsible for your personal data. We collect and process your personal data when you [provide the information requested on this form OR sign up for a newsletter OR enter a competition OR request more information about or purchase a product or service OR donate money to us OR[OTHER]].
Our website privacy policy contains more detailed information about our data processing (including about data security, data retention and lawful processing bases) and you should read that in conjunction with this privacy notice. See [FULL LINK TO PRIVACY POLICY]. [Alternatively if you do not have access to the internet, you can ask us to send you a hard copy by contacting the [Data Protection Officer OR Privacy Manager] below.]
[We only collect the personal data about you requested on this form and that you otherwise provide to us OR We may collect, use, store and transfer different kinds of personal data about you as well as the information on this form. This data may include identity data, contact data, financial data, transaction data, technical data, profile data, usage data and marketing and communications data]. The categories of data and how we collect these are explained in our website privacy policy.
We will only use your personal data for the purpose for which we collected it, which includes [to register you as a new customer][, to process and deliver your order][, to manage your relationship with us][, to enable you to participate in a prize draw, competition or complete a survey][, to improve our website, products or services][, marketing or customer relationships][, to recommend products or services which may be of interest to you].
We may share your personal data [within the Orange Property Solutions Ltd or with external third parties such as our suppliers] and we may transfer, store and process your personal data outside the UK. More detail can be found in our website privacy policy [including details of our group companies].
For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk), please see our website privacy policy.
If you have any questions about this privacy notice or our data protection practices, our contact details are:
Full name of legal entity: Orange Property Solutions Ltd
Email address: info@orangepropertysolutions.co.uk
Telephone number: 07356036904
1. Document title: Short form online privacy notice (UK)
2. 1. Important information and who we are 1
2. The data we collect about you................................................................................................................... 1
3. How we use your personal data................................................................................................................. 2
4. How we share your personal data............................................................................................................. 2
5. International transfers................................................................................................................................. 2
6. Your legal rights.......................................................................................................................................... 2
7. Further details............................................................................................................................................. 2
Welcome to the Orange Property Solutions Ltd privacy notice.
This privacy notice provides information on how Orange Property Solutions Ltd collects and processes your personal data when you visit our website [to sign up for a newsletter, purchase a product or service].
It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.
Important information and who we are
[IF ONLY ONE ENTITY:] Orange Property Solutions Ltd] is the controller and responsible for your personal data.
[IF SEVERAL ENTITIES PART OF A GROUP:] Orange Property Solutions Ltd is made up of different legal entities, details of which can be found here [LINK]. When we mention Orange Property Solutions Ltd]", we are referring to the relevant company in the Orange Property Solutions Ltd responsible for processing your data which will be clear to you when you use our website. Orange Property Solutions Ltd is the controller responsible for this website.
We have appointed a [data protection officer (DPO) OR data privacy manager]. If you have any questions about this privacy notice or our data protection practices please contact the [DPO OR data privacy manager].
CONTACT DETAILS
Full name of legal entity: Orange Property Solutions Ltd
Email address: info@orangepropertysolutions.co.uk
Telephone number: 07356036904
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
Identity Data.
Contact Data.
Financial Data.
Transaction Data.
Technical Data.
Profile Data.
Usage Data.
Marketing and Communications Data.
We explain these categories of data here.
We use different methods to collect data about you, which are explained here.
How we use your personal data
We will only use your personal data for the purpose for which we collected it which include the following:
To register you as a new customer.
To process and deliver your order.
To manage your relationship with us.
To enable you to participate in a prize draw, competition or complete a survey.
To improve our website, products/services, marketing or customer relationships.
To recommend products or services which may be of interest to you.
How we share your personal data
We may share your personal data [within the Orange Property Solutions Ltd group / with external third parties]. More detail can be found here.
International transfers
We may transfer, store and process your personal data outside the UK. More detail can be found here.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).
More detail can be found here.
Further details
If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.
1. Website Cookie Policy
Below is our cookie policy usage on this website.
By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
Any changes to this policy will be posted here.
We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.
Further details about managing cookies on all types of devices can be found here: www.aboutcookies.org.
1. Cookies Introduction
Our website uses several cookies. A cookie is a small file of letters and numbers that we put on your device. These cookies allow us to distinguish you from other visitors of our website which helps us to provide the best user experience when browsing our site, and also allows us to improve our site.
Our site uses the following types of cookie:
2. Analytics Cookies
Analytics cookies allow us to report on the number of people visiting our website, what pages they visit, and how they arrived on our site. This information is collected anonymously and is only use to gather feedback in order to make improvements to our site.
We use Google Analytics for this functionality.
You can find out more about Google Analytics at the following page: https://policies.google.com/technologies/partner-sites
3. Functional Cookies
Functional cookies are essential to allow our website to function correctly. We use them to distinguish you from other users of our site in order to provide you with the best possible user experience and to improve security.
4. Marketing & Advertising Cookies
We use remarketing cookies via Google to serve more relevant adverts on third-party sites to users that have visited our site in the past.
You can opt out of remarketing by setting your ad preferences with Google at the following page: https://www.google.com/ads/preferences https://privacy.microsoft.com/en-gb/privacystatement
This website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse websites.
Our Cookies help:
● traffic logs to identify which pages are being used
We do not use cookies to:
● collect any personal identifiable information(without your express permission);
● collect any sensitive information (without your express permission);
● pass data to advertising networks;
● pass personally identifiable data to third parties;
● pay sales commissions.
You can learn more about all the cookies we use below.
5. Allowing us to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work, as you would expect.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Anonymous visitor statistics cookies
We use cookies to compile anonymous visitor statistics such as how many people have visited our website, what type of technology they are using (e.g Mac or Windows which help to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytic programs also tell us if, on an anonymous basis, how people reached this site (e.g from a search engine).
To disable Google Analytics, visit this tool https://tools.google.com/dlpage/gaoptout
6. Turning cookies off
Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.
To learn how to disable cookies on browsers please click here https://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
Copyright Orange Property Solutions Ltd 2021